Payment Policy
Effective Date: January 15, 2025

At Zenith Gracece, we are committed to offering a seamless and secure shopping experience. Our payment policy outlines the methods of payment we accept, billing procedures, and related information.

1. Accepted Payment Methods
We accept the following payment methods for all orders:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Bank Transfers (for specific order types)

All payments are processed through secure payment gateways to ensure the protection of your sensitive information.

2. Payment Authorization
When you place an order, you authorize us to charge the payment method you have selected for the total amount of your purchase, including any taxes, shipping charges, and additional fees (if applicable). Your payment will be processed at the time the order is placed, and you will receive a confirmation email once your payment is successfully completed.

3. Payment Security
We use industry-standard encryption to protect your payment details during the transaction process. Our payment processing partners comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure that your personal and payment information is securely transmitted.

4. Currency
All prices listed on our website are in USD (United States Dollars). If you are purchasing from outside the United States, please be aware that your bank or credit card provider may apply additional conversion fees based on the current exchange rate.

5. Order Cancellation
Once your order is placed and payment is processed, it is sent for fulfillment and cannot be canceled or modified. If you wish to cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request if the order has not yet been processed or shipped. Orders that have already been shipped cannot be canceled.

6. Taxes and Additional Fees
Applicable sales tax will be applied to orders based on the shipping address and the prevailing tax rates for that region. Shipping fees, handling fees, and other service-related charges may also apply and will be calculated during checkout.

7. Billing Information
By submitting your payment information, you confirm that the billing details you provide are accurate and up-to-date. Inaccurate or incomplete billing information may result in delayed or declined payments. We reserve the right to cancel or refuse orders that do not meet our billing verification standards.

8. Payment Declines
If your payment is declined, we will notify you and provide an opportunity to resolve the issue. You can try using an alternative payment method or contact your bank or payment provider for assistance.

9. Payment Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. This email will include details of your order and payment, as well as an estimated delivery date.

10. Contact Us
If you have any questions regarding payments, billing, or need assistance with your payment method, please contact us:

Zenith Gracece
Phone: (330) 877-7715
Email: info@zenithgracece.com
Address: 320 Wyandotte Trl SW, Hartville, Ohio 44632, United States

We are committed to providing you with a smooth and secure payment experience. Thank you for choosing Zenith Gracece!